Best Solution for Re-installed Os, Need To Recover Backup

I cannot install any application on my computer since I download windows 10. I installed windows 10 several months ago, I'm not sure it has anything to do with my problem.  But I need usefull suggestions to fix Re-installed Os, Need To Recover Backup problem. Help please!

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Besides, Re-installed Os, Need To Recover Backup might be caused by the wrong installation of a software. Before you uninstall the software, you had better perform a totally clean for your computer.

Perform a clean boot on your own:

1. You must be the administrator of your Computer.

2. Click Start, type msconfig.exe in the searching box, and then press Enter to start the System Configuration utility.

Note: If you are prompted for an administrator password or for confirmation, you should type the password or provide confirmation.

3. On the General tab, click the Selective startup option, and then click to clear the Load startup items check box. (The Use Original Boot.ini check box is unavailable.)

4. On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all.

Note This step lets Microsoft services continue to run. These services include Networking, Plug and Play, Event Logging, Error Reporting, and other services. If you disable these services, you may permanently delete all restore points. Do not do this if you want to use the System Restore utility together with existing restore points.

5. Click OK, and then click Restart.

Reference: http://support.microsoft.com/kb/929135/en-us

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